Terms & Conditions

Terms and Conditions of Armada Internet part of Unitel Direct Ltd Website Use

THESE TERMS AND CONDITIONS (“the Terms”) GOVERN YOUR USE OF THE SITE. PLEASE READ THEM CAREFULLY. BY ACCESSING THE WEBSITE YOU AGREE TO BE BOUND BY THESE TERMS.

Term of Services

Our service runs for 12 months, new customers who join our search engine and directory services will be live within 72 hours from when payment has been received, please note it can take 4-5 weeks for your site to be ranking on 1st page of Bing and Yahoo.

Use of the Website

1. We may amend these Terms at any time without prior notice. Your continued use of the Site will mean that you accept any amendments to the Terms.
   b.We take protection of your privacy seriously. Please read our Privacy Policy.

Use of our website by third parties to attempt to steal, misuse or abuse the data held within our sites is strictly prohibited for the use of sales or marketing purposes. Any companies found to be doing so will be fined £5000 but not restricted to this amount based upon damages and assessment of damages.

Armada Internet part of Unitel Direct Ltd

Your consent

By submitting your information, you consent to the use of that information as set out in this policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the Site so that you may be aware of the information we collect and how to use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of this service will signify that you agree to any such changes.
Following the acceptance of the contract with Armada Internet part of Unitel Direct Ltd, you agree that we may carry out an address verification check as part of your set up process. If you are applying on behalf of a limited company you are confirming you have authority to authorise an address verification check in the name of the company and each director.

PLEASE NOTE THAT AN ADDRESS VERIFICATION CHECK IS A SOFT SEARCH AND AS SUCH, WILL NOT LEAVE ANY FOOTPRINT ON YOUR CREDIT REFERENCE FILE

Call Recordings

Armada Internet part of Unitel Direct Ltd sometimes record calls coming in and out of our call centres for ongoing training and verification purposes.

Information we use

We Armada Internet part of Unitel Direct Ltd make data protection and client security a priority. The Only information we will hold on persons will be information sent to us from persons electronically and verbally over the telephone and through postal services. This can be from a call made by us or into us. Third party providers linked to by our Site may collect information. We have no control over this.

The Site

1. The Site and services are provided by Armada Internet part of Unitel Direct Ltd. The information and materials available on this site are provided as a guide to the services of Unitel Direct and on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, representations or give any undertakings (whether expressed or implied) of any kind, including but not limited to warranties about the merchantability, fitness for purpose, non-infringement, accuracy, completeness or otherwise.

Availability

1. Availability as set out on the site is subject to change without notice at any time.

Linking

1. Our Site may contain links to other websites and search engines. When you activate any of these links, you will leave the Site and we accept no responsibility for the availability or content of any linked websites and shall not be responsible in any way for arrangements regarding goods or services from such linked websites. The links are provided for you to view externally from our site. Any such link does not imply endorsement by us of a website or any association with the operators of a website i.e. we are not in any way affiliated with the links from our website to other sites / companies.
   b.You agree not to bring any claim against us arising from your purchase or use of the third party supplied products and services.

Site Information

Unless otherwise stated, all rights in the material on the Site including copyright and database rights, are owned by Armada Internet part of Unitel Direct Ltd You are not permitted to print or download extracts from this material for any use.

Using our site

1. You agree to use the Site for lawful and ethical means only.
   b.We reserve the right without notice to terminate any person(s) access to the Site.

Liability Disclaimer

1. We do not guarantee that the services at the Site will meet your requirements. We do not warrant that the Site will be delivered to you uninterrupted, timely, secure or error-free, or that the Site and the server are free of computer viruses or other harmful applications. If a fault occurs in the service you should report it to us and we will attempt to correct the fault as soon as we reasonably can.
   b.To the fullest extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Site.

Nothing in these Terms shall exclude our liability for personal injury or death caused by our negligence.

Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and any disputes will be decided by the English courts.

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PRIVACY POLICY

Information How We Use it

We gather this information to enable us to provide you with a product or service. The relevant information is also used by us, to communicate with you on any matter relating to the provision of products or services or in general, for example by direct mail. We may also wish to provide you with information about special features on our website or any other service or product we think may be of interest to you.

How to contact us

If you would like to contact us with any queries or comments please call 03330 389083

COPYRIGHT

Except where expressly stated to the contrary, the contents of this website are the copyright of Unitel Direct.

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Terms and Conditions of Unitel Direct Products & Services

Agreements with our Customers

Our agreements and contracts are all made verbally by phone or by signed paper and/or electronic contracts. By paying for a service you are accepting that you have read and understood our terms and conditions set out.

Your agreement with us runs for 12 months from the date paid, unless other terms have been put in place. You may serve us with written notice no earlier than 45 days and no later than 30 days prior to your expiry date to cancel your account. Should we not receive your cancellation notice within this timeframe, your agreement will be automatically renewed on the same contractual terms for a further 12-month period. Armada Internet, part of Unitel Direct Ltd, reserves the right to terminate your agreement with us at any time without notice.

Where a trial period is offered as part of an annual package, the customer will enter into an initial 3-month trial period at the agreed trial fee. The trial period forms part of the full 12-month agreement.

During the trial period, the Customer will receive free access to our online review platform, Check Verify. In addition, we will provide one additional domain name and associated website at no extra cost for the duration of the three month trial period. The website provided under this trial offer will be of the same type and specification as the website included within the Customer’s existing package.

The Company does not guarantee any search engine rankings, positioning, or performance for the additional domain name or website during the trial period.

Should the Customer wish to continue using the Check Verify platform and/or the additional domain name and website beyond the trial period, the services will become chargeable at the applicable rates. A member of our team will contact the Customer before the end of the trial period to discuss continuation of the services and any associated charges.

If the customer does not wish to continue beyond the trial period, they must provide written notice at least 14 days prior to the end of the trial period.

Upon receipt of valid notice, the agreement will terminate at the end of the trial period and all services, including any website, listings, and associated work, may be removed by Armada Internet. If no such notice is received, the agreement will automatically continue for the remaining 9 months of the 12-month term, and the customer will be liable for the full contractual sum for the annual package.

Following completion of the full 12-month term, the standard cancellation terms will apply. If you decide that you no longer require our services and wish to cancel your account at the end of the 12-month period, you must serve us with written notice no earlier than 45 days and no later than 30 days prior to your expiry date, via letter or email to customerservices@armadainternet.co.uk, or alternatively by completing the relevant cancellation form which will be sent to our customer services department.

Where valid notice is received within this timeframe, the agreement will terminate at the end of the 12-month term with no further liability beyond sums already due.

If you wish to terminate your agreement at any time during the 12-month contractual period, this will be treated as an early termination. Early termination will not release you from your contractual obligations, and you will remain liable for the full outstanding balance of the agreement, which will become immediately due and payable.

If the account is cancelled or terminated, we require all work and wording that we have carried out for your website to be removed within 30 days of the expiry or termination date. This may require us to remove work that we have inserted, and we retain back-up copies of your site prior to our work being installed. This includes all work carried out directly by us or instructed by us to your website programmer or design agency.

Failure to remove any work claimed by Armada Internet, or any imitated, copied, or amended versions of such work, will result in you being invoiced for renewal. Failure to pay the renewal invoice within 14 days of receipt will result in the account being classified as a bad debtor and passed to our Debt Recovery department to recover the contractual sum due. All pages that we have created for you on our directory pages will be removed along with your work and information, and we reserve the right to place alternative marketing material on those pages.

In some or certain cases for new advertisers or amendments to existing keywords we will or may require the sites “FTP” user name and passwords or the administration / password for the site to gain access to add in keywords and if required any “seo” “search engineering” “search engine optimisation” work in order to obtain rankings on the search engines.

Work on your website if required will be carried out in a ticketing system after receiving your passwords / control panel password etc.

By Armada Internet part of Unitel Direct Ltd achieving a front page ranking on Bing or Yahoo for at least one of your phrases / keywords given to us – then we have achieved the rankings and our service is fulfilled. Should your package with Armada Internet part of Unitel Direct Ltd not appear on the first page of Bing or Yahoo, for at least one keyword or phrase, you accept that Armada Internet part of Unitel Direct Ltd are given all and any opportunity to try to achieve this result throughout your contracted period. This may be by any method of page one listing – either via your own website, splash page, directory listing or generic domain name. We may offer alternative methods of aiming to achieve first page rankings which may differ from the original package taken out with Armada Internet part of Unitel Direct Ltd. These alternative methods are offered as a means of achieving a first page ranking, and should this offer be rejected by the customer, the customer accepts any and all responsibility for the rankings which have or have not been achieved by Armada Internet part of Unitel Direct Ltd, as we have been hindered in our ability fulfil our obligation. We will however aim to get all of the keywords / phrases that you have provided us on the front page of the search engines and online business directories and we will not stop working on your site until the desired rankings are in place.

Our guarantee is based on results displayed on any one of these search engines – Bing or Yahoo

Sale of Business

If the business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business and your agreement will still stand.

1. Definitions

1.1 The buyer, you, your or client or customer – means the person or organisation who buys or agrees to buy services from The Company. The Company is Armada Internet part of Unitel Direct Ltd
1.2 Conditions – means the terms and conditions of sale set out herein and any special terms and conditions agreed in writing by The Company.
1.3 Services – means the internet services which the buyer agrees to buy from The Company.
1.4 Price – means the price for the services exclusive of VAT.
1.5 Order – means an Order for services from The Company made pursuant to the pro-forma invoice.

2. Conditions Applicable

2.1 These conditions shall apply to all contracts for the sale of services by The Company to the Buyer with the exclusion of all other terms and conditions including any terms or conditions which the buyer may purport to apply under any purchase order, confirmation of order or similar document.
2.2 The Company reserves the right to alter, add and subtract from these terms and conditions at any time. The Terms and Conditions are available to view online at terms-and-conditions.htm these Terms and Conditions replace any previously agreed and it is the responsibility of the buyer to make themselves aware of what these are.
2.3 The client gives permission for The Company to set, create and or set up paid relevant accounts with search engines on behalf of the client, in order to fulfil its obligations under these terms.
2.4 All orders for services shall be deemed to be an offer by the Buyer to purchase services pursuant to these conditions.
2.5 Providing the Company with your credit card details, or cheque in payment of the verbal contract, receipt of an email or pro-forma invoice to proceed shall be deemed conclusive evidence of the Buyer’s acceptance of these terms and conditions.
2.6 The Clients website URL may require to be linked via The Company URL. This is purely to aid the functionality of your service, please notify us by writing if you do not require the link to be present on your website.
2.7 Some listings with our SEO programming package may slip. We do endeavour to rectify this situation and in some cases the re-optimising of your website may be necessary. This re-optimisation can therefore alter the estimated timescales for 1st page listings. We cannot, however, be held responsible for temporary fluctuations in listings that occur during changes to search engine algorithms.
2.8a FTP (File Transfer Protocol) is the method by which files are downloaded or uploaded to the internet. Your website’s FTP host name, username and password are provided by the company hosting your website and are required by The Company dependant on Services purchased. Work may not commence until The Company receive the correct FTP details for the website URL listed on the order form.
2.8b Should FTP access be unattainable The Company would require a copy of your website’s files and any databases that the website requires to run to be sent to The Company at its postal address at that time or e-mail via a form of suitable media.
2.8c If FTP access and a test copy of the site are prohibited then The Company may provide either a report or static copies with the optimisation work annotated. This work is to be implemented by your own design team / in house programmers. It is the responsibility for the client to pay for any additional charges for our suggestions and recommendations to be implemented.
2.8d The client informs The Company of any changes to the website that affects The Company’s ability to fulfil its obligations. Including but not limited to deletion or alteration or additions of URL addresses, URL redirects, Landing Pages and their content, Conversion Pages and their content and Confirmation Pages and their content.
2.9 The Company will provide the services with reasonable skill and care. Notwithstanding the previous sentence the client acknowledges that The Company have no direct control over Search Engines and cannot guarantee the speed of performance of technologies provided by Search Engines in relation to the delivery of the services.
2.9.1 The Company will contact The Client with an aim to obtain your FTP details. Should The Company not be able to obtain these details, either due to parties being unable or unwilling to provide them, The Company may offer an option to send optimisation work to The Client. It is the responsibility of The Client and their Web Designer to ensure this work is input. If The Company have been unable to obtain FTP access, and therefore have been unable to complete the work ourselves, we cannot guarantee work is completed to our specification and so any guarantee with Armada Internet part of Unitel Direct Ltd is null and void.
If we do not receive contact from any client regarding FTP details we may a) complete external optimisation via splash pages and directory listings or b) send optimisation work to the client’s email address registered with us upon sign-up. In both circumstances, Armada Internet part of Unitel Direct Ltd have fulfilled their contractual agreement as a service we deem adequate has been provided.
2.9.2 The Company will contact The Client with instructions in the case of a domain name transfer, to request The Client contact their current domain registrar in order for The Company to gain ownership of the domain. Different tasks are required dependant on the type of domain, however these instructions are sent via email to The Client. The Client is expected to follow up these instructions in order for The Company to gain ownership. We will endeavour to contact The Client for 3 months at weekly intervals either via email or telephone. Once this time has passed, The Company to stop contacting The Client, and it will be The Client’s responsibility to inform us that they still wish to transfer their domain name to The Company.
If the domain name transfer is to make a website design The Company has made live. If the domain name has now transferred in, The Company will upload the website design to a generic domain name registered by The Company, as signed of as project completed.

2.9.3 If your new website contains a contact form, we kindly as that you test it to check your mailbox security isn’t blocking the forms from being delivered. We have noticed that on some occasions, forms get blocked when being sent to AOL, Hotmail and Gmail email addresses.

As a business we do not have authority to login to your mailboxes without prior consent, which is why these checks cannot be completed by us. If you discover that your forms are not being received, please notify us immediately and we can look to implement an alternative solution for you.

3. The Price and Payment

3.1 The total price shall be the price set out at time of call or via email, and/or pro-forma invoice. The price is exclusive of VAT which shall be due at the rate ruling on the date of The Company’s pro-forma invoice.
3.2 Up-front payments shall be paid at the time of the order. You will be notified by post and e-mail upon commencement of your 12 months subscription period start date. This date can also be obtained by contacting our Customer Service Department. During the final months of your subscription, should we not receive your 30-day cancellation notice in the 11-month contract period we will automatically roll your contract over for a further 12 months under the same contractual terms.
3.3 All SEO contracts are produced from educated estimates which are unique to each client through the analysis of the prospective client’s website against the sites which currently inhabit the first and second page of Bing or Yahoo. All estimates are based upon a client achieving results within a 12 month time frame unless specified otherwise.
3.4 The Company operates within the major search engines in the UK and worldwide. Listings will appear on either .co.uk or .com engines dependant on the current sites status.
3.5 Visible listings are defined as an overall increase in ranking across the major search engines.
3.6 Should the client wish to add/or amend additional key phrases they will be charged accordingly to do so.
3.7 If you cancel your direct debit for any reason, we will take the monthly payment from the card you initially paid with, as agreed during the sales call, should payments still be declined. Your account will be transferred to our Debt Recovery Department for recovery of the remaining contractual sum. We do not apply a termination fee in respect of default payments, as we do with telecom services. We reserve the right to send your file to an external Debt Collection agency to collect any debt owing. Should the debt recovery action be required and we incur costs, all costs will be added to your account including interest and will be recovered by a Small Claim action. Extra fees maybe incurred if passed to an external company for non payment.
4.1 The Company require that, prior notice be given for any alterations relating to your website(s) that may affect the services supplied by The Company. If alterations are made by the client or a third party to a client’s site, search engine placements may be affected and The Company cannot be held responsible. The Company reserve the right to issue a charge to rectify any problems to regain listings.
4.2 The quantity and the description of the services shall be as set out in the pro-forma invoice.
4.3 During the search engine optimisation process, unless agreed otherwise, The Company will only carry out validation to the W3C standards on the homepage of the clients website where possible or at specific request. Certain restrictions with third party design platforms can affect this process meaning The Company may not be able to fully validate the homepage. If the client requires The Company to validate the entire website the client will need to speak to a company representative and create a new order for this work.

5. Warranties and Liability

5.1 The Company warrants that the services will at the time of delivery correspond to the description given by The Company, either verbally or by means order forms, invoices etc.
5.2 The Company shall not be liable for any loss or damage (including but not limited to consequential loss or damage) arising from the use of the services.
5.3 If during the SEO contract period between The Company and the client, the client uses a third party (other than The Company) for search engine optimisation and / or associated workings, The Company cannot be held responsible for any consequential loss of listings or associated damages that may arise.
5.4 By making the initial set up fee payment, the client and The Company shall both be bound these the Terms and Conditions of which are displayed on the company’s web site.

6. Organic Advertising

6.1 On verbal agreement with The Company over the telephone, you hereby agree to The Company advertising your website on our network of websites and partner sites. These will be in the form of a banner, text link or description. You understand that The Company, its network of websites and partners, make no guarantee of the level of traffic from each advertisement and that the services is used only for The Company to arrange for your advertisement to be displayed on a web page(s).
6.2 By contracting with The Company you agree not to contact The Company network websites or partners. Any queries should be taken to one of our Customer Service Advisors.
6.3 By contracting with The Company marks approval for The Company to legally use any applicable logos and trademarks in such paid advertising programmes, as agreed during the sale call.
6.4 If, after signing with The Company, you make modifications to your site that use unethical SEO techniques or add pharmaceutical, gambling or pornographic links to your site that have no relevance to your website, The Company will issue a 7 day cancellation request. If the unethical techniques are not removed within that time, The Company will cancel the existing contract with immediate effect and all fees payable to The Company will be retained.
6.5 The Company is not responsible for the content or advertisements on any of our network of sites or partner sites. If you are unhappy with a website that contains your advertisement please notify The Company in writing and request your advertisement be removed.

7. Content

7.1 The Company advises that regular, fresh content added to a site will help to improve the stability of rankings within search engines. By accepting this agreement, you understand fully that regular, unique content plays an important part of the success of your website and failure to add unique content will lessen the impact of other SEO services.

8. Research

8.1 From time to time The Company will release website-related products and tools for use by clients. In no way is The Company responsible for loss of data or any other consequence derived from use of these tools and products. Data given by these tools is for information purposes only and should not be relied upon as accurate. The products and tools supplied by The Company and provided on The Company website should only be used to compliment your other search engine marketing activities.

9. Domain names

9.1 The Company reserves the right to charge an administration fee of £99+vat for the transfer away of domain names held by The Company.
9.2 All domains sold consisting of .uk geographical domain are subject to Nominet’s T’s & C’s

10. Hosting

10.1 Standard shared hosting is provided from a third-party company with no guarantee of the level of uptime from The Company.
10.2 You should ensure you maintain a level of insurance cover in respect of any loss or damage to data stored on the server.
10.3 The Company (via third-party) will make incremented back-ups daily and weekly of the server data. It is still your responsibility to maintain your own backup in the event that information is unavailable.

11. Refunds

11.1 The Company is under no obligation whatsoever to accept the cancellation of the services or cancellation of orders incorrectly placed. Any cancellations will only be considered if agreed in writing and within your contract period and will be subject to a 40% handling or cancellation charge any refund given will also be minus any costs incurred by The Company i.e. directory submissions and linking strategies.
11.2 All refund requests must be sent via email to customerservices@armadainternet.co.uk or via post to our Head Office address:
Armada Internet,
The Lace Mill,
Wollaton Rd,
Beeston,
Nottingham
NG9 2NN
Each account will be individually reviewed and responded to via the same medium in which your request is received.
No refund request will be considered without confirmation in writing.

12. Programming Work

12.1 Programming work carried out on your site(s) by The Company shall remain the property of The Company until payment has been received in full by The Company and is not subject to any form of recovery or cancellation by way of charge back or otherwise. All services provided to the client or their agent, may be removed from the applicable website by The Company at any time after the due date of payment has passed and the payment has not been received in full or if payment has been received in full, has been made subject to a Charge back, any costs incurred by The Company by means of directory submissions, article submissions or organic advertisements will also be recovered.
12.2 If you do not renew your 12 month subscription of the services provided by The Company, you must remove all references to The Company on the viewable page and within the source code, this must be removed within 14 days from the cancellation date.
12.3 If the client is found to be using unethical techniques to try and achieve high listings on the search engines (such as cloaking, hidden text, keyword stuffing, etc) The Company will issue a 7 day cancellation request. If the questionable techniques are not removed within that time, The Company will cancel the existing contract with immediate effect and all fees payable to The Company will be retained. The Company will not be held liable for the effect of client using unethical techniques.
12.4 The Company uses various software to track and monitor unique work that has been completed on a client’s web site. If this work is replicated or copied in any way (including coding & scripting, software, text content and analytical information) and not paid for, The Company will instruct legal action unless payment is made for the given plagiarism.

13. General

13.1 It is always the policy of The Company to develop and improve its services. The Company, therefore, reserves the right to make any improvements to the designs and specifications of the services.
13.2 The purchase price of the services is where stated, on the invoice inclusive of an annual support fee. If applicable this will be in the first year following purchase of the services by the Buyer. Thereafter, an annual support fee will be charged by The Company to the Buyer to maintain the services in a functional capacity. If the annual support fee is not paid within 14 days of the receipt of invoice therefore, the annual support will be withdrawn and the buyer is required to remove any and all works both on and off page carried out by The Company.
13.3 Nothing in this Agreement shall confer, nor do the parties intend it to confer, any enforceable right on any third party and the Contracts (Rights of Third Parties) Act 1999 shall not apply.
13.4 This Contract shall be governed by the Laws of England and the parties submit to the exclusive jurisdiction of the English Courts in relation to any dispute hereunder.
13.5 The start date of the contract held between the buyer and The Company is when the off page optimisation commences. This is the date when the payment has been received from the buyer.
13.6 All contracts are for a 12 month period (from the date of payment taken) unless otherwise stated. Subsequently all renewal contracts are for a 12 month period, unless otherwise stated, from the original date of expiration.
13.7 Following the acceptance of the contract with Armada Internet part of Unitel Direct Ltd , you agree that we may carry out an address verification check as part of your set up process. If you are applying on behalf of a limited company you are confirming you have authority to authorise an address verification check in the name of the company and each director.

PLEASE NOTE THAT AN ADDRESS VERIFICATION CHECK IS A SOFT SEARCH AND AS SUCH, WILL NOT LEAVE ANY FOOTPRINT ON YOUR CREDIT REFERENCE FILE

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Conditions of Armada Internet part of Unitel Direct Ltd Website Development

1. DEFINITIONS

The following terms and conditions document is a legal agreement between Armada Internet part of Unitel Direct Ltd hereafter “Developer” and “Client” for the purposes of web site design or development. These Terms and Conditions set forth the provisions under which the Client may use the services supplied.
Developer is an Internet web design provider offering the Client graphical design, HTML, CSS, JavaScript and other related computer programming languages.

2. ACCEPTANCE OF WORK

When the Client places an order to purchase a web site or web site updates from Developer, the order represents an offer to Developer to purchase the web site or web site updates which is accepted by Developer only when the payment is made to the Developer. The contract for the supply of services exists between Client and Developer when the Client makes the first payment. The invoice equals acceptance by Developer (or third party supplier) of Clients offer to purchase services from Developer and this acceptance of work is a valid contract between Client and Developer regardless of whether Client receives the invoice.
Any other services on the order which have not been included in the invoice do not form part of the contract. The Client agrees to check the details of the invoice are correct and should print and keep a copy for their records.
If a completed Website Design Form is not received by Armada Internet part of Unitel Direct Ltd within 28 days of sale from the Client, in order to fulfil our contractual duties to the Client, we will complete a generic website design and register a generic domain on your behalf. The Client has no input in the design. However, if the Client believes the design grossly misrepresents their business, the Developer can make amendments at the Developer’s discretion dependant on amendments requested.
Developer reserves the right to withdraw from contract at any time prior to acceptance.

3. PERMISSION AND COPYRIGHT

All pages, images, text and code on Developer’s web site at https://www.armadainternet.co.uk are copyrighted material.
Client and any visitors to the Developer’s web site at https://www.armadainternet.co.uk may not use any of the pages, images, text or code on the web site for use on Client’s or visitors own web site or to create a web site, templates or WordPress templates without prior written permission from Developer.
Copyright of the completed web designs, images, pages, code and source files created by Developer for the project shall be with the Client upon final payment only by prior written agreement. Without agreement, ownership of designs and all code is with the Developer.
These terms of use grant a non-exclusive limited license so that the Client can use the design on one web site on one domain name only. The Client is not permitted to use a design for more than one website without prior written agreement between the Client and the Developer.
Client agrees that resale or distribution of the completed files in full or in part is forbidden unless prior written agreement is made between the Client and the Developer.
Client hereby agrees that all media and content made available to Developer for use in the project are either owned by the Client or used with full permission of the original authors. Therefore, the Client is responsible for providing all content for the project. The Client agrees to hold harmless, protect and defend Developer from any claim or suit that may arise as a result of using the supplied media and content.
Client agrees that Developer may include development credits and links within any code Developer designs, builds or amends.
Client agrees that Developer reserves the right to include any work done for the Client in a portfolio of work.

4.MATERIAL

Developer reserves the right to refuse to handle:
a) Any media which is unlawful or inappropriate;
b) Any media which contains a virus or hostile program;
c) Any media which constitutes harassment, racism, violence, obscenity, harmful intent or spamming
d) Any media which constitutes a criminal offence, infringes privacy or copyright
e) Any other questionable media at Developers own discretion

5.DOMAIN NAMES AND HOSTING

Client agrees to take all legal responsibility for use of third party domain name, hosting and email services and hereby agrees to indemnify and hold harmless the Developer from any claim resulting from the Client’s publication of material and use of the domain name, hosting and email services. Any support or payment due relating to the domain name, hosting and email services are to be made between the Client and the third party service.
Client agrees to pass on FTP details and any other access details relating to their domain name and hosting account which the Developer requires to upload the static web site if required as part of a project.
A Content Management System (CMS) website is compiled on the understanding that Armada Internet part of Unitel Direct Ltd will host the CMS website on their own servers. If the Client has requested to have the CMS website hosted on a third party hosting server, it will be the responsibility of the Client to set up the website and CMS platform (WordPress) on the third party hosting server. We cannot provide support on third party hosting servers due to the unknown infrastructure. As a reseller of Heart Internet, we can offer some support with CMS migration on an external Heart Internet account.
Developer reserves the right without notice to refuse work with domain names or hosting and email services without reason for such rejection or refusal.

6. PROJECTS

All alterations for web sites projects are to be requested in writing either by email or postal mail by the Client. After the specified allowed hours of alterations have been completed, Developer reserves the right to advise the Client as such, and send a separate quotation to the Client and to request payment for any further alterations.
Client agrees to provide any needed information and content required by Developer in good time to enable Developer to complete a design or web site work as part of an agreed project. The Client is also responsible for providing content and media, be it images or video media, taking on responsibility for the copyright of said media.
Client agrees that a HTML page built from a graphic design may not exactly match the original design because of the difference between the display in design software and the rendering of HTML code by internet browser software. Developer agrees to try and match the design as closely as is possible when building the code.
Developer endeavours to create pages that are search engine friendly, however, Developer gives no guarantee that the site will become listed with search engines or of certain search results, unless the Client has purchased a Search Engine Optimisation Package from Armada Internet part of Unitel Direct Ltd relating to the newly developed website. In no event shall Developer be held liable for any changes in search engine rankings as a result of using Developers code.
If an error or issue with the design or code arises during the project which does not allow the design or code to match the original specification, then Client agrees that Developer can apply a nearest available alternative solution.
After site completion, a Client or a third party of their choosing may wish to edit their web site code themselves to make updates. However, the Client agrees that in so doing they assume full responsibility for any issues which occur as a result of changing the code themselves. If Client or a third party of their choosing edits the web site code which results in functionality errors or the page displaying incorrectly, then Developer reserves the right to quote for work to repair the web site.
Developer reserves the right to assign subcontractors in whole or as part of a project if needed.
Client agrees that it is their responsibility to have regular backups of their website and software made by themselves or third party services in case of a software or hardware failure.
All communications between Developer and Client shall be by telephone, email, or postal mail, except where agreed at Developer’s discretion.

7. WEB BROWSERS

Developer shall make every effort to ensure sites are designed to be viewed by the majority of visitors. Sites are designed to work with the main browsers Internet Explorer and Mozilla Firefox latest releases. Client agrees that Developer cannot guarantee correct functionality with all browser software across different operating systems.
Clients agree that after handover of files any updated software versions of the main browsers Internet Explorer and Mozilla Firefox, domain name setup changes or hosting setup changes thereafter may affect the functionality and display of their web site. As such, Developer reserves the right to quote for any work involved in changing the web site design or web site code for it to work with updated browser software, domain name or hosting changes.

8. PAYMENT TERMS

All prices are subject to VAT.
All invoices must be paid in full within 7 days of the invoice date and Developer will carry out work only where an invoice has been paid by the Client for the work, unless otherwise agreed at Developers discretion.
Additional work requested by the Client which is not specified in the agreed quotation is subject to a separate quotation and Developer reserves the right whether to quote or accept additional work. If additional work is accepted by Developer may affect timescale and overall delivery time of the project.
The Client can choose either to pay the full cost in one payment or split the cost into 2 payments to be agreed with the Developer. Should the cost be split into 2 payments then the first half of the payment is to be received before work commences and the second payment to be received towards the end of work and before handover of finished files.
Developer reserves the right to decline further work on a project if there are invoices outstanding with the Client.
If Developer has begun or completed the work and the Client no longer requires the files but have agreed to the work, they are still obliged to pay Developer for the work that has been carried out.
All invoices are submitted by email except where required otherwise by regulations or agreed at Developer’s discretion.
Developer reserves the right to remove its work for Client from the Internet if payments are not received.

9. LIABILITY AND WARRANTY DISCLAIMER

Developer provides their web site and the contents thereof on an “as is” basis and makes no warranties with regard to the site and its contents, or fitness of services offered for a particular purpose. Developer cannot guarantee the functionality or operations of their web site or that it will be uninterrupted or error free, nor does it warrant that the contents are current, accurate or complete.
Developer endeavours to provide a web site within given delivery timescales to the best of its ability. However, the Client agrees that Developer is not liable for any claims, losses, costs incurred or compensation due to any failure to carry out services within a given delivery timescale.
The Client agrees Developer is not liable for absence of service as a result of illness or holiday.
The Client agrees Developer is not liable for any failure to carry out services for reasons beyond its control including but not limited to acts of God, telecommunication problems, software failure, hardware failure, third party interference, Government, emergency on major scale or any social disturbance of extreme nature such as industrial strike, riot, terrorism and war or any act or omission of any third party services.
Developer is not liable for any consequences or financial losses such as, but not limited to, loss of business, profit, revenue, contract, data or potential savings, relating to services provided.
On handover of files from Developer to Client, the Client shall assume entire responsibility in ensuring that all files are functioning correctly before use.
Whilst every effort is made to make sure files are error free, Developer cannot guarantee that the display or functionality of the web design or the web site will be uninterrupted or error free. If after handover of files errors are found in code the Developer has created and the main browsers Internet Explorer and Mozilla Firefox, domain name setup and hosting setup are the same as when work began, then Developer can correct these errors for the Client at its own discretion.
If after handover of files errors are found in code the Developer has created and the main browsers Internet Explorer and Mozilla Firefox have released an updated software version, or the domain name setup or hosting setup has been changed, Developer can correct errors for the Client free of charge and reserves the right to quote separately for any additional work needed as a result of changes to the browser software, domain name setup or hosting setup.
Should Client go into compulsory or involuntary liquidation or cannot pay its debts in the normal course of business, Developer reserves the right to cancel forthwith any projects and invoice Client for any work completed.
Developer shall have no liability to the Client or any third parties for any damages, including but not limited to, claims, losses, lost profits, lost savings, or other incidental, consequential, or special damages arising out of the operation of or inability to operate these web pages or web site, even if Developer has been advised of the possibility of such damages.
There are sometimes laws and taxes which affect Internet ecommerce. Client agrees that it is their responsibility to comply with such laws and will hold harmless, protect, and defend Developer and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the Client’s exercise of Internet ecommerce.
Developer may from time to time recommend to the Client that updates are needed to their site to comply with, including but not limited to, new legislations, software releases and web standards. Developer reserves the right to quote for any updates as separate work. Client agrees Developer is not liable for any failure to inform or implement these updates to their site. Client agrees that it shall defend, indemnify, save and hold Developer harmless from any and all demands, liabilities, costs, losses and claims arising from omission to inform or implement these updates.

10. INDEMNIFICATION

Client agrees to use all Developer services and facilities at their own risk and agree to defend, indemnify, save and hold Developer harmless from any and all demands, liabilities, costs, losses and claims including but not limited to attorney’s fees against Developer or it’s associates that may arise directly or indirectly from any service provided or agreed to be provided or any product or service sold by the Client or its third parties. Client agrees this indemnification extends to all aspects of the project, including but not limited to web site content and choice of domain name.
Client also agrees to defend, indemnify and hold harmless Developer against any liabilities arising out of injury to person or property caused by any service provided or agreed to be provided or any product or service sold by the Client or third parties, including but not limited to, infringement of copyright, infringement of proprietary rights, misinformation, delivery of defective products or services which is harmful to any person, business, company or organisation.

11. NONDISCLOSURE

Developer and any third party associates agrees that, except if directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. Likewise, the Client agrees that it will not convey any confidential information about Developer to another party.

12. PRIVACY POLICY

Developer and any third party associates shall use information provided by the Client in relation to this agreement in accordance with the Data Protection Act 1998 and also for the following purposes 1) to identify the Client in communications with them 2) to contact the Client from time to time to offer them services or products which may be of interest to or benefit the Client.

13. INTERPRETATION

Developer reserves the right to terminate a project with a Client at any time without prior notification if it finds the Client in breach of these terms and conditions. Developer shall be the sole arbiter in deciding what constitutes a breach. No refunds are given in such a situation.
This agreement shall be governed by the laws of England and Wales which shall claim venue and jurisdiction for any legal motion or claim arising from this agreement. This agreement is void where prohibited by law.
Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.
Any and all matters pursuant to this agreement are governed by English Law and are under exclusive jurisdiction of the English Courts.
Developer reserves the right to alter these Terms and Conditions at any time without prior notice, the latest terms and conditions can be found at the Developers web site at https://www.armadainternet.co.uk/terms-and-conditions.html with a date of last update.
By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally bound by these Terms and Conditions.
Following the acceptance of the contract with Armada Internet part of Unitel Direct Ltd , you agree that we may carry out an address verification check as part of your set up process. If you are applying on behalf of a limited company you are confirming you have authority to authorise an address verification check in the name of the company and each director.

PLEASE NOTE THAT AN ADDRESS VERIFICATION CHECK IS A SOFT SEARCH AND AS SUCH, WILL NOT LEAVE ANY FOOTPRINT ON YOUR CREDIT REFERENCE FILE